Here is a comprehensive guide of the technical terms used on the platform, their meanings, and their alternatives.

Term Definition Other names
Instance  A client’s customised version of The Social Collective platform  [clientname].thesocialcollective.co
Vhost  Virtual hosting of multiple domain names on a single server  –
Platform  Cloud-based mobile and web-app  The Social Collective, TSC, “the site”
Users Anyone who signs up to the platform via social login or username and password and creates a social profile for volunteering or administrative purposes. volunteers, society/committee members, programme participants, beneficiaries, ambassadors, champions, trainers
Beneficiaries Volunteers or users who share or learn skills by taking part in opportunities volunteer, participant, user,
Subscribers Users can subscribe to organisations on the platform’s front end, or be added by administrators in the back end. These are organisation-specific. regular volunteers, programme participants, attendees, members
Administrators

Opportunity Administrator

Users who have the right/access to manage an Organisation

User who manages and reports on individual opportunities

programme managers, facilitators, coordinators, super-volunteers

opp. admin, facilitator, manager, guest, volunteer, team leader, event leader

Organisations Entities, both public and private, that need volunteers. Managed by administrators who create opportunities for them. programme sites, societies, committees, groups, programmes, social causes, centres
Opportunity Events, programmes, tasks, learnerships, or apprenticeships which need volunteers/members and has an impact/outcome you want to track event, session, programme, task, learnership, role, volunteer need, workshop, training
Event For recurring opportunities, an event is a single occurrence of the opportunity occurrence, session, activity, workshop
Impact Story Details (text or image) of the positive impact an organisation has had on a beneficiary/volunteer story, outcome, experience
Quarterly Report Collated data from reports over a selected period of time report
Tags and Badges Categorisations of users to indicate permisssions and to track role-specific activity labels, categories, levels, status
Community Leaderboard of all the users on the platform, able to be sorted and filtered by various categories network, users
Social Profile A profile containing demographic details and overview of user’s interests, activities, hours and rating (based on reports) social employability profile, user profile, profile
Method of skills transfer The nature of opportunity taking place type of activity
Interests Areas of skills development, enjoyment and activity are captured as interests. Interests are selected by users when creating profiles, and by administrators when creating opportunities – and these can be matched to match users with ideal opportunities matching category, pathway
Industry Every organisation falls into a category or group based on its primary activities  category
Outcomes Expected outcomes that are indicated by opportunity administrators. Outcomes are then measured at the opportunity, attributed to individuals by in reporting, and displayed on the user’s profile skills, outcomes achieved, pathway
Feedback Users can give feedback for an opportunity once they have counted in  reflections, review of sessions, overview