Platform Terminology

Modified on Tue, 12 Jul 2016 at 12:24 PM

Here is a comprehensive guide of the technical terms used on the platform, their meanings, and their alternatives.

Term	Definition	Other names
Instance	A client’s customised version of The Social Collective platform	[clientname].thesocialcollective.co
Vhost	Virtual hosting of multiple domain names on a single server	–
Platform	Cloud-based mobile and web-app	The Social Collective, TSC, “the site”
Users	Anyone who signs up to the platform via social login or username and password and creates a social profile for volunteering or administrative purposes.	volunteers, society/committee members, programme participants, beneficiaries, ambassadors, champions, trainers
Beneficiaries	Volunteers or users who share or learn skills by taking part in opportunities	volunteer, participant, user,
Subscribers	Users can subscribe to organisations on the platform’s front end, or be added by administrators in the back end. These are organisation-specific.	regular volunteers, programme participants, attendees, members
Administrators Opportunity Administrator	Users who have the right/access to manage an Organisation User who manages and reports on individual opportunities	programme managers, facilitators, coordinators, super-volunteers opp. admin, facilitator, manager, guest, volunteer, team leader, event leader
Organisations	Entities, both public and private, that need volunteers. Managed by administrators who create opportunities for them.	programme sites, societies, committees, groups, programmes, social causes, centres
Opportunity	Events, programmes, tasks, learnerships, or apprenticeships which need volunteers/members and has an impact/outcome you want to track	event, session, programme, task, learnership, role, volunteer need, workshop, training
Event	For recurring opportunities, an event is a single occurrence of the opportunity	occurrence, session, activity, workshop
Impact Story	Details (text or image) of the positive impact an organisation has had on a beneficiary/volunteer	story, outcome, experience
Quarterly Report	Collated data from reports over a selected period of time	report
Tags and Badges	Categorisations of users to indicate permisssions and to track role-specific activity	labels, categories, levels, status
Community	Leaderboard of all the users on the platform, able to be sorted and filtered by various categories	network, users
Social Profile	A profile containing demographic details and overview of user’s interests, activities, hours and rating (based on reports)	social employability profile, user profile, profile
Method of skills transfer	The nature of opportunity taking place	type of activity
Interests	Areas of skills development, enjoyment and activity are captured as interests. Interests are selected by users when creating profiles, and by administrators when creating opportunities – and these can be matched to match users with ideal opportunities	matching category, pathway
Industry	Every organisation falls into a category or group based on its primary activities	category
Outcomes	Expected outcomes that are indicated by opportunity administrators. Outcomes are then measured at the opportunity, attributed to individuals by in reporting, and displayed on the user’s profile	skills, outcomes achieved, pathway
Feedback	Users can give feedback for an opportunity once they have counted in	reflections, review of sessions, overview