The Social Collective

Features 42

• Opportunities — Finding Better Matches
• Streamlined Session Management
• Stories For The Real-World View
• Line Manager Approvals
• Community: Whole Field Team Management

See all 42 articles

Getting Started 12

• Reset Password
• Campaign Ideas to Get You Started
• Finding Volunteer Opportunities
• Signing Up and Creating a Profile
• Adding Opportunities

See all 12 articles

Setting Up Your Platform 1

• Administrators Guide to Getting Started

Using and Managing your Platform 31

• Posting an Opportunity (Your Organisation's Activities)
• Posting Opportunities and Inviting your network
• Managing Organisations
• How Sessions And Outcomes Work
• Adding Subscribers to Your Volunteer Network

See all 31 articles

Super Administration Getting Started 10

• Requesting Super Admins Access
• Landing Page and Application Page Customisations
• Understanding User Roles and Permissions
• User Goals: Volunteer Hours
• Social Media Sign In Setup

See all 10 articles

Managing Your Platform 43

• Platform Terminology
• Posting and Managing a Volunteer Opportunity
• Moderation in General
• Enabling Targeted Invitations
• Using Tags to Group and Manage Your Community

See all 43 articles

Insight reports 7

• User insights report
• Opportunity and reports summary
• Attendees Report
• Upcoming Activities
• Insight Report: Organisations Export

See all 7 articles

Susurate 8

• Susurate: Creating and Reporting on Opportunity Initiatives
• Susurate: Impact Reporting Setup and Management
• How to Activate Your Susurate Feature
• Setting up Susurate Targets
• Susurate Custom Chart Colours

See all 8 articles

Uploading and Submitting Opportunity Reports 1

• Mentors: Reporting on a session to get your Hours

Validations 4

• Validations On Organisations Sites And Spaces
• South African ID Book Number Validation
• Completing a Validation
• Setting Up Due Diligence Forms

Data Security 2

• Data Security And Architecture
• In-activity Auto Logout

Press and Media 10

• Classic FM Interview
• Social Entrepreneurship and Volunteerism on Radio 2000 FM
• 702 Talks about our Social Employability Profiles Amongst the Youth Deficit
• The Right is Yours, and so is the Responsibility!
• Taking #ActionAgainstPoverty for Mandela Day: Yoco and The Social Collective Use Innovative Technology to Track Your Impact and Collect Donations

See all 10 articles

Release Notes 0

How to Use Hello 0

Incoming call handling 0

Using the Volunteer Portal 5

• Device Compatibility
• I’m Having Trouble Uploading Images
• I Can’t Find An Address On The Map
• Resetting Your Password/ Forgot Your Password
• I Cannot Log In

Error codes and bugs 2

• 404 Page Not Found
• 500 Oops, Something Went Wrong!

Assessments 0

Add Hope Guides 2

• Add Hope Super Admin Guide
• Beneficiary Organisations Getting Started Guide (Add Hope)