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Knowledge base
Features
Features
39
Opportunities — Finding Better Matches
Streamlined Session Management
Stories For The Real-World View
Line Manager Approvals
Community: Whole Field Team Management
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New Users
Getting Started
10
Reset Password
Campaign Ideas to Get You Started
Finding Volunteer Opportunities
Signing Up and Creating a Profile
Adding Opportunities
See all 10 articles
Community Administration
Setting Up Your Platform
1
Administrators Guide to Getting Started
Using and Managing your Platform
30
Posting an Opportunity (Your Organisation's Activities)
Posting Opportunities and Inviting your network
Managing Organisations
How Sessions And Outcomes Work
Adding Subscribers to Your Volunteer Network
See all 30 articles
Platform Administration
Super Administration Getting Started
10
Requesting Super Admins Access
Landing Page and Application Page Customisations
Understanding User Roles and Permissions
User Goals: Volunteer Hours
Social Media Sign In Setup
See all 10 articles
Managing Your Platform
38
Platform Terminology
Posting and Managing a Volunteer Opportunity
Moderation in General
Enabling Targeted Invitations
Using Tags to Group and Manage Your Community
See all 38 articles
Reporting
Uploading and Submitting Opportunity Reports
1
Mentors: Reporting on a session to get your Hours
Validations
4
Validations On Organisations Sites And Spaces
South African ID Book Number Validation
Completing a Validation
Setting Up Due Diligence Forms
Insight reports
5
Opportunity and reports summary
Attendees Report
Upcoming Activities
Insight Report: Organisations Export
Insight Report: Due Diligence Export
Legal, Security and Policies
Data Security
2
Data Security And Architecture
In-activity Auto Logout
What's New
Press and Media
10
Classic FM Interview
Social Entrepreneurship and Volunteerism on Radio 2000 FM
702 Talks about our Social Employability Profiles Amongst the Youth Deficit
The Right is Yours, and so is the Responsibility!
Taking #ActionAgainstPoverty for Mandela Day: Yoco and The Social Collective Use Innovative Technology to Track Your Impact and Collect Donations
See all 10 articles
Release Notes
0
Agents Only: Clients and Implementation
How to Use Hello
0
Incoming call handling
0
Troubleshooting
Using the Volunteer Portal
5
Device Compatibility
I’m Having Trouble Uploading Images
I Can’t Find An Address On The Map
Resetting Your Password/ Forgot Your Password
I Cannot Log In
Error codes and bugs
2
404 Page Not Found
500 Oops, Something Went Wrong!
Early Care Foundation
Assessments
0
KFC Social Responsibility Trust Fund: Add Hope
Add Hope Guides
2
Add Hope Super Admin Guide
Beneficiary Organisations Getting Started Guide (Add Hope)