Ensure your stakeholders report on time, every time—guide to Using The Social Collective Deadlines Feature. Managing inactive organisation profiles

The Deadlines feature is designed to help you manage and monitor all reporting deadlines and due diligence submission expiry dates for your stakeholders. This powerful tool ensures that your compliance requirements are met efficiently

     

             

            Key Functions of the Deadlines Feature

             

            Live Updates and Countdown

            The Deadlines feature provides live updates and countdowns for each stakeholder profile, indicating the days remaining until submission or the number of days past the deadline.

            This real-time tracking helps you stay on top of all required submissions, ensuring timely compliance.

            SuperAdmin Controls

            Super admins can set tolerance levels for overdue reports and due diligence submissions.

            You can specify the number of days a submission can be overdue before the system automatically marks the stakeholder profile as inactive.

            Automatic Suspension, or Mark as Inactive

            Once a profile is marked as inactive, the stakeholder will no longer be able to perform any actions on the portal.

            This automatic inactivation helps maintain the integrity and compliance of your data without manual intervention.

            Email Alerts

            Stakeholders receive multiple email alerts to notify them of upcoming deadlines and overdue submissions.

            These alerts provide ample opportunity for stakeholders to submit their reports on time and avoid inactivation.

            Step-by-Step Guide to Using the Deadlines Feature

            Accessing the Deadlines Feature

            • Log in to the portal with your SuperAdmin credentials
            • Navigate to the Organisations > Setting > Deadlines

            Setting Tolerance Levels

            • Adjust the tolerance levels for overdue submissions by specifying the number of days allowed before automatic inactivation.
            • Save the settings to apply the changes.

            Monitoring Deadlines

            For each Stakeholder profile, you will see the reporting deadlines and due diligence submission expiry dates for all connected reporting requirements.  The live update and countdown timer will be displayed next to each profile, indicating the time remaining until or the days past the deadline.

            Automated Suspension, makes the organisation profile inaccessible 

            Once the threshold is reached the stakeholder profile is automatically marked as inactive the user will no longer be able to perform any actions on the portal. The stakeholder will receive email notifications about their inactive status and instructions on how to reactivate their profile.

            the final email subject is:... has been suspended on the portal

            Resolving an Inactive organisation profile by clicking 'Mark Active'

            If a stakeholder contacts you to reactivate their profile after missing a deadline, and you which to fulfil this request, then:

            • Log in to the portal with your SuperAdmin credentials.
            • Locate the Stakeholder profile and click on the “Mark Active” button

            Benefits of the Deadlines Feature

             

            • Efficiency: Automates the tracking and management of deadlines, reducing the need for manual follow-ups.
            • Compliance: Ensures all required reports and due diligence submissions are completed on time, maintaining compliance standards.
            • Reduced Stress: Minimizes the stress and confusion associated with managing multiple deadlines, and providing clear and timely notifications.
            • Control: Allows SuperAdmins to set and manage tolerance levels, maintaining control over the compliance process.

             

            The Deadlines feature is an essential tool for efficiently managing reporting deadlines and due diligence submissions. By automating the tracking process, sending timely alerts, and allowing SuperAdmins to set tolerance levels, this feature helps maintain compliance and reduces the administrative burden on your team. Use this guide to make the most of the Deadlines feature and ensure smooth and efficient compliance management on your portal.