Moderation Social Impact Data

Using Moderation features for your portal.

Title: Moderation for Your Social Impact Data

Introduction

Moderation is an essential human-controlled process that acts as a gatekeeper between user submissions and the data being accepted and analyzed on your portal. By implementing effective moderation, you ensure that each data point is verified and accurate, enhancing the quality and reliability of your reports. This article outlines the importance of moderation, its application across different modules, and best practices for maintaining an efficient moderation system.

Importance of Moderation

Moderation ensures that data submitted to your portal meets your quality standards before it is accepted and analyzed. This process helps maintain the integrity of your data and ensures that the information available in your reports is accurate and reliable. Effective moderation can prevent incorrect or inappropriate data from impacting your analysis and decision-making processes.

Modules Requiring Moderation

Moderation is crucial across various modules within your portal, including:

1. User Submissions: Verify the authenticity and relevance of user-contributed data.
2. Impact Reports: Ensure the accuracy and completeness of reported impacts.
3. Due Diligence Submissions: Confirm the validity and reliability of submitted due diligence documents.
4. Organizations: Validate the information provided by new and existing organizations.
5. Activities Being Added: Check the details of newly added activities for accuracy.
6. Activities Being Reported On: Verify the accuracy of reported activity outcomes.

Each of these modules has its own unique requirements and a dedicated control panel for moderation if activated.

Moderation Process

When moderation is activated for a specific module, moderators have the options to:

• Approve: Accept the submission as it meets the required standards.
• Edit: Make necessary adjustments to the submission to ensure it meets the standards.
• Reject: Decline the submission if it does not meet the required criteria.
• Message: Communicate with the submitter for clarification or additional information.

Best Practices for Moderation

To maintain an efficient and effective moderation system, consider the following best practices:

1. Regular Monitoring: Administrators should log into the portal daily to clear out moderation queues. Notifications, indicated by small number icons, will alert you to pending moderation tasks.
2. Scheduled Data Analysis: Perform monthly, quarterly, or annual data exports and analyses to evaluate moderator performance. This can help identify areas for improvement and ensure that moderation standards are being upheld.
3. Automated Dashboards: Implement Susurate dashboards to automatically monitor and visualize moderation performance and data quality. This can provide real-time insights and help streamline the moderation process.
4. Resource Management: Be mindful of the resources required for effective moderation. Ensure that your team has the capacity to manage the moderation workload. If moderation is becoming a bottleneck, consider temporarily deactivating it to avoid negatively impacting the user experience.

Conclusion

Moderation is a critical component of maintaining high-quality data on your social impact portal. By following best practices and regularly reviewing your moderation processes, you can ensure that your data remains accurate, reliable, and useful for analysis and reporting. While moderation requires resources and diligence, the benefits of high-quality data far outweigh the effort involved.